Updated October 12th, 2022
Child/children (kid/kids). Individuals who are not of legal age to consent to the collection and processing of their personal information. In the United States, those are individuals under 13. In compliance with the Children's Online Privacy Protection Act (COPPA), Epoch does not knowingly provide its services to persons under the age of 13. Epoch also does not send email correspondence to anyone who Epoch knows to be under the age of 13.
Epoch Sites. Websites offered by Epoch (for example calicocritters.com or aquabeadsart.com).
Epoch Services. All online services offered by Epoch.
Information. Data we collect may include:
Interest-based advertising. Targeted ads for products and services that, based on your activities, are likely to be of interest to you.
Third party. A company unrelated to Epoch including third-party sites that we link to, or third parties that operate online stores or mobile app stores. Read more below in the LINKS AND THIRD PARTIES section.
Third-party partner or third-party service provider. A third party that Epoch has engaged to help it provide Epoch Services, including agents, venders, service providers, and others.
We offer opportunities to purchase products in our online stores or through our business partners. Online stores may be part of a larger Epoch Site.
As noted in more detail below, we collect information from you and about you to provide you with Epoch Services. The information we collect depends on the specific Epoch Services involved and the nature of your interaction with us.
We may collect from You:
We collect information from you in the following circumstances: 1) when you share it voluntarily; 2) to fulfill a transaction; and 3) when we collect it automatically. Please visit our cookies information page at https://store.calicocritters.com/cookies.html (COOKIES INFORMATION PAGE) for more information on technologies used to collect your information automatically. We also collect information about you from other sources.
We Collect Information That You Share Voluntarily
You can use many of our Epoch Services without sharing any personal contact information. If you choose, you can share personal contact information, personal information, login information, interest or demographic information, or survey information about you or your child with us when you:
We also collect information when you choose to share information about you or your child with us in-person or via other means that do not involve the Epoch Services (such as email or postal mail), including when you:
We Collect Order Information
When a customer uses the Epoch Services to put an item in a shopping cart, places an order or requests a catalogue online, we collect order information associated with the transaction. This may include personal information about your child.
Customers may register when they place orders to conveniently complete an order and place future orders. When registered customers return to the Epoch Service to place subsequent orders, they can identify themselves with their login information.
We Collect Information Automatically When You Access an Epoch Service
We collect some automatically collected information, including device information, to provide you with appropriate Epoch Services or Epoch Sites (for example, in your language) when you use or visit them.
We Collect Information from Other Sources
We may receive third-party–provided information about you from commercial sources. We may combine that information with other personal information about you that we’ve collected.
We may also collect authentication information (for example, to verify that you are an authorized credit card holder).
We collect information from you to serve your needs and fulfill your requests, manage our content and advertising, provide you with information that you or your child may be interested in, operate efficiently, improve Epoch Services and products, and protect our legal rights and the rights of others.
We collect information:
We may work with third-party partners, including third-party technology partners, for some or all of these purposes.
We may combine all information we have collected to better understand your needs, improve Epoch Services and operations, manage content and advertising, send you offers and information, and better serve you.
We share information that we obtain within Epoch and with our third-party partners for them to fulfill their tasks on our behalf.
Sharing with Our Third-Party Partners
We may share your information with a variety of third-party partners that may:
They also provide other similar services to Epoch. We require third-party partners that access information to safeguard the information.
Sharing with Third-Party for Marketing Purposes
Sharing with Social Networks
If you provide social sign-on information to log in to an Epoch Service or third-party services provided on any Epoch Service, information is shared with your social network, such as the fact that you logged in to an Epoch Service or Epoch Site, or your activity on the Epoch Service or Epoch Site. We may send messages via the social network to communicate with you.
Sharing with Third-Party Technology Partners
We share information about usage and interests that we obtain through cookies and technology with third-party technology partners, and obtain consent if required by applicable law. Find out more at in the YOUR CHOICES AND CONTROLS section below and our COOKIES INFORMATION PAGE.
Sharing to Protect Legal Rights and Fulfill Legal Obligations
If Epoch believes that anyone’s behavior in any Epoch Service may damage us, Epoch Services, or any person or property, we may disclose personal information to prevent such harm. In that case, we may try to identify the wrongdoer, contact them, or bring legal action against them.
We share any information (including personal information) we obtain as necessary to satisfy a legal request or subpoena, protect property or personal safety, when an Epoch business is bought or sold, or as otherwise permitted or required by law.
Other Sites We Link to
When you place an order or register on an Epoch Service where transactions are handled by a third-party vendor, those transactions are conducted through the vendor’s website.
Third-Party Partners and Third-Party Technology Partners
Epoch Services use technology, like cookies and web beacons, to receive and store certain information. To learn more about these technologies and choices you may have with regard to these technologies, please see our COOKIES INFORMATION PAGE.
Your Choices About Communications
If you receive marketing or promotional emails from us that you would rather not receive, simply follow the “unsubscribe” instructions included in each message. Please note that a request to unsubscribe from marketing or promotional emails will not apply to transactional emails (such as those related to a purchase, paid subscription, or product registration). Postal mailing opt-out requests may take longer than email opt-out requests.
Your Choices and Control About Your Personal Information
As required by applicable law, you may have certain rights regarding your personal information. These may include the ability to access, update, or delete your personal information; withdraw your consent to our collection or use of your personal information; object to our processing of your personal information; request a portable copy of your personal information, or opt out of the "sale" of your personal information. To learn more about how you may exercise these rights, please see the YOUR PRIVACY RIGHTS section (below).
Epoch’s Children’s Privacy Practices
We take many special precautions to protect the privacy of children. If you have a question about whether a particular Epoch Service is directed to children, please use contact us using the “contact” link available on our sites.
What Information Does Epoch Collect from Children and How Is It Used?
To participate in special activities, games, or contests, we might ask your child to register. They can often do so anonymously by just providing a first name or user name, and password. When we ask for your child’s first name, we encourage them to use a “screen name” (not their real name) that only they know. Sometimes we will ask your child to make up a special password so that only they can see their customized areas of Epoch Services. We use technology, like cookies, to recognize visitors by their user name when they use or revisit Epoch Services, and to provide us important information that helps us understand features and areas of most interest. We may also use these technologies to screen for age.
We may sometimes need a child’s email address, your email address, or both. We may ask a child for your email address, so we can notify you of your child’s interest in Epoch Services. In the limited circumstances where we might collect your child’s email address without getting your consent first (see more below), if we need more than just your child’s first name (or screen name) and email address for your child to participate in a particular Epoch Service, we will ask your child for your email or mailing address so that we can notify you of your child’s request and get your permission. When we ask for your permission, we will tell you what we will do with the information you or your child provides us, and how you can review your child’s information and ask us to delete the information. With your consent, we may collect other personal information from your child such as a last name or home address when the information is necessary for a particular activity.
We don’t keep your (or your child’s) email address unless you tell us it is okay. If social networking opportunities are available through Epoch Services, they are structured so that no personal information is shared between visitors unless parental consent is obtained.
Epoch might collect an email address and first name (or screen name) from your child without your consent, but only in the following special cases:
We may ask for certain information that is not personally identifiable, like city and state, birth month and day, gender, hobbies, etc., to help us understand our visitors and improve our products and Epoch Services.
We also use technology and work with third-party technology partners to facilitate the ability to play games, to recognize returning visitors, for research, and for other purposes and to get certain automatically collected information. Read more about our cookies and technologies and our third-party technology partners at our COOKIES INFORMATION PAGE.
Can My Child Access the Web Through Epoch Services?
We encourage you to spend time with your children when they are online or using any mobile device or connected product so you understand the features of the Service and the activities they allow, and to adopt available device and browser controls that reflect your preferences about your children’s ability to access the internet or make purchases online.
Can I Access, Update, and Review Information You Have About My Child?
If you no longer want your child to participate in an email newsletter, please submit a request via email at: firstname.lastname@example.org.
Upon proper identification, a parent or legal guardian may access and review the personal information we have collected about their child, update their child’s contact details, request deletion, or refuse to allow further collection or use of the information. Please note, however, if you ask us to delete your child’s information, your child may not be able to participate in some of Epoch Services.
A special note for parents and legal guardians:
A special note to children:
Children should get a parent’s or legal guardian’s permission before giving out personal contact information or any other personal information, to Epoch or to anyone else.
Children’s Privacy at Epoch Services and Sites
A special note for parents and legal guardians
Protecting children’s privacy
Some Epoch Services may offer you the opportunity to upload user-generated content.
We strive to protect the information you provide to us when you use our Epoch Services through commercially reasonable administrative, technical, and organizational safeguards. Please be aware that while we work hard to protect your information, no method is 100% secure, and we cannot guarantee that information security measures are failure proof.
We recommend that you learn about and use tools, habits, and practices to protect the security of you and your family.
If you are a resident of California or a resident of Nevada, you have certain privacy rights as described in this section.
California Privacy Rights
If you reside in California, we are required to provide additional information to you about how we use and disclose your information. You may also have additional rights with regard to how we use your information. We have included this California-specific information below.
Uses and Disclosure of your information
Consistent with the "When Do We Collect Your Personal Information?" section above, we collect certain categories and specific pieces of information about individuals that are considered "personal information" in California. As detailed above, we may collect this personal information from you and other third parties. We collect, share and disclose personal information for the business and commercial purposes described in the "Why Do We Collect Information?" and "Sharing Your Information" sections above
Deletion, Access, and Information
Subject to certain exceptions, as a California resident, you have the right to: (i) obtain deletion of your personal information; (ii) obtain access to your personal information; and (iii) receive information about the categories of personal information about you that we have "sold" (as that term is defined under California law) to "third parties" (as that term is defined under California law) and also that we have disclosed for a "business purpose" (as that term is defined under California law).
Do Not Sell My Personal Information
Subject to certain exceptions, as a California resident, you have the right to opt out of the "sale" of your personal information. To opt out of the "sale" of your personal information as described in this section, please visit the DO NOT SELL MY PERSONAL INFORMATION page at https://store.calicocritters.com/Do-Not-Sell.html and follow the listed instructions.
California Shine the Light
Under California Civil Code § 1798.83, as a California resident, you may opt out of Epoch disclosing personal information to third parties for their direct marketing purposes. You may exercise these rights by submit a request via email at email@example.com as detailed in the DO NOT SELL MY PERSONAL INFORMATION page. We will use your email to communicate with you regarding your request.
Nevada Privacy Rights
Subject to certain exceptions, under Nevada Revised Statutes 603A, Nevada residents may opt out of the “sale” of personal information covered under the statute. You may exercise these rights by submit a request via email at firstname.lastname@example.org as detailed in the DO NOT SELL MY PERSONAL INFORMATION page. We will use your email to communicate with you regarding your request. You may also contact Epoch at 973-316-2500 for assistance in exercising any of the California rights described above.
We do not take action to respond to “do not track” signals available on some browsers.
Some web browsers may transmit “do not track” signals. Web browsers may incorporate or activate these features differently, making it unclear if users have consciously activated them. As a result, at this time we do not take steps to respond to such signals. You can manage your cookie preferences using your own browser settings to accept or block some or all cookies or receive notice so you can consent to cookies. If you block all cookies some features of Epoch Sites may be unavailable to you.
If you have any questions, please don’t hesitate to contact us!